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IDEO Rethinks the ATM …with an iOS-like interface. In early 2007 the Spanish bank BBVA asked IDEO to re-think their self-service channel from scratch. The question was not how to further automate the teller, but rather how to humanize the machine. Click through for a video featuring their process.

IDEO Rethinks the ATM

…with an iOS-like interface.

In early 2007 the Spanish bank BBVA asked IDEO to re-think their self-service channel from scratch. The question was not how to further automate the teller, but rather how to humanize the machine.

Click through for a video featuring their process.

11:13 AM → September 11th 2010

  1. addam posted this
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